IT Service Desk Technician

Role Summary

To trouble shoot IT / Infrastructure problems, manage users, hardware, servers and clients. Software management and support services. Network and Security support.

Key Responsibilities

• Responsible for second-level support, software installation, customer training and preventative maintenance in a large enterprise Windows network
• Improvement of the Service quality and realization of   internal processes.
• Supporting global infrastructure rollouts and other IT projects.
• Installation and configuration of clients via DSM (Computer support)
• IT Assets Management / Procurement Management (Ivanti)
• Monitor and maintenance of local network infrastructure
• Monitor and maintenance of printer infrastructure
• Identifying and logging potential IT problems.  Prioritizing work in line with the appropriate service targets
• Documenting methods and techniques to improve overall team performance

Interfaces/Internal Customers/ Suppliers

This position works closely with other team members in resolving customer issues and requests

• Subsidiaries of IT HUB Middle East Africa
• Other IT HUBS
• IT Administrators
• Service Owners
• External Service Providers

Qualifications and Experience

• MCSE (Microsoft Certified Systems Engineer) certification
• Knowledge of project- and service management
• Good knowledge and experience of remote access software and remote software installations, Networks, Telephony, printing, together with good knowledge and experience of IT hardware support, cloud-based technologies and experience of Service Management tools
• Knowledge of Local Area Networking (LAN) and Wide Area Networking (WAN) technologies will be advantageous.

Key Attributes

• Must work well in a team environment
• Ability to work with minimal guidance / Supervision
• Ability to work under pressure
• Excellent communication and customer relationship skills
• High Commitment level
• Attention to detail
• Excellent diagnostic and problem-solving skills
• Flexibility
• Administration skills
• Learning & Researching
• Willingness to travel

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to IT Service Desk Technician for a better chance of success.

Business Administration Services Learnership

Position summary

Industry: IT & Internet

Job category: Call Centre and Telesales

Location: Randburg

Contract: Apprenticeship

Remuneration: Market Related

EE position: Yes

Introduction

This learnership is designed for candidates who wish to develop their business administration skills while gaining practical workplace experience. The programme aligns with the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595) and provides a structured learning pathway to equip learners with administrative and business-related competencies. 25 Learners will be placed in the following departments: • Customer Engagement • Acquisitions & Scheduling

Job description

As part of the learnership, participants will engage in both theoretical learning and practical workplace activities, which may include but are not limited to:

• Performing general administrative tasks such as filing, record-keeping, and data capturing.
• Required to attend theoretical sessions 1 day a week for the duration of the learnership or as when required
• Assisting with document preparation, including reports, presentations, and spreadsheets.
• Managing communication via emails, telephone calls, and in-person interactions.
• Providing customer service and support to internal and external stakeholders
• The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevant SOP and company standards.
• Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards.
• Accurate capturing of data and updating of client information while speaking with the client.
• Ensure that Customer Service standards are maintained in a highly pressurized environment.
• Follow up on client’s outstanding queries.
• Accurate record keeping of statistics as per stipulated guidelines.
• Effective utilization of the post call service rating system
• Ability to interpret the financial system and assist clients with basic financial and legal queries.
• Contribute to effective retentions of customers through excellent query resolution. Show tolerance and patience in understanding customer complaints, and ability to positively turnaround the call.
• Post installation testing and unit related investigations. First line technical support for Tracker units.
• Adherence to schedules as determined on the Telephony system.
• Ensuring that electronic communication received within the Customer Service Division is handled efficiently in line with SLA’s and standards.
• Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service within the Customer Service division.

Minimum requirements

• South African citizen with a valid ID, aged 18-35 with no criminal record
• Matric with level 4/D symbol in English language and Level 3/E symbol in Mathematics or Maths Literacy.
• Currently unemployed and not studying
• Basic computer literacy (MS Office – Word, Excel, PowerPoint, and Outlook).
• Good communication skills (verbal and written).
• Ability to work in a structured and professional environment.
• A positive attitude, willingness to learn, and strong work ethic
• A passion for customer service and a professional attitude at all times.
• The ability to cope with a constant changing and pressurised environment.
• The ability to work in an environment where multi-skilling is required.
• The incumbent should have excellent interpersonal skills and the ability to pay attention to details.

Application Process

Interested candidates who meet the above requirements should attach their CVs along with the following documents:

• Certified copy of ID.
• Certified copy of Matric certificate.
• Any relevant certificates or qualifications.

Please note, preference will be given to applicants from designated groups in line with Tracker’s policies.

People living with disabilities are encouraged to apply.

If you are not contacted within 4 weeks, consider your application unsuccessful

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Business Administration Services Learnership for a better chance of success.

Johannesburg water jobs

Johannesburg water jobs

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Johannesburg water jobs for a better chance of success.

Service Desk Agent x6

Location: Rooihuiskraal, Centurion
Closing Date: 18th August

Requirements:
▪ IT Higher Certificate (NQF level 5).
▪ ITIL Foundation Certificate.
▪ 3 years relevant in an ICT service desk or IT support environment with hands-on experience in service request and incident management.

Interested? Please visit this career site to apply

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Service Desk Agent x6 for a better chance of success.

Helpdesk Support

Candidate Key Performance Outputs

• Provide technical support to customers, field engineers, and technicians
• Diagnose, troubleshoot, and resolve hardware and software issues Install, configure, and maintain Windows systems, networks, and VOIP systems
• Manage and maintain firewalls, cloud & on-site backups, and camera systems
• Document solutions, errors, and IT procedures to improve efficiency
• Prioritize and resolve support requests while delivering exceptional customer service
• Maintain and update IT documentation to aid future troubleshooting
• Assist with automation projects and digital transformation initiatives

Candidate Requirements/Experience

• 3-5 years of IT support experience (on-site & remote)
• Relevant IT certifications (A+, N+, Security+ preferred)
• Strong knowledge of Microsoft 365 products
• Experience in a service/help desk environment

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Helpdesk Support for a better chance of success.

Junior IT Professional (Y.E.S. Program)

Job Description

Job ID

473587

Company

Siemens Healthcare Proprietary Limited

Organization

Siemens Healthineers

Job Family

Internal Services

Experience Level

Recent College Graduate

Full Time / Part Time

Part-time

Contract Type

Fixed Term

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a Junior IT Professional based in Midrand, South Africa.

Our global team: Siemens Healthineers is a leading global medical technology company. 68,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

Your tasks and responsibilities:

Under Supervision:

• Review diagnostics and assess the functionality and efficiency of systems.
• Implement security measures.
• Monitor security certificates and company compliance of requirements.
• End user Support in country
• Perform infrastructure support
• On/Off Boarding of users
• Configuration support
• Install/uninstall computer and mobile clients
• Forward for Break fix
• Service Management
• Ticket handling for local support
• Lifecycle support
• Ensure security and privacy of networks and computer systems

Including development and training on:

• Interpersonal & communication skills
• Organizational skills
• Online reporting tools and Microsoft Office applications
• Business Learning
• Troubleshooting skills
• Internal tools, equipment and processes improvements

What do I need to qualify?

• Skilled/ Degree in Information Technology / Computer Engineering
• Understanding of IT Service Management
• IT support on digital platforms

Your attributes and skills:

• Able to Work in a complex organization cross border and able to
• communicate on various levels in the organization.
• Intercultural skills
• Team player
• Organized and structured
• Customer oriented
• Proactivity

Must be South African Citizen

***Note: Mandatory:  Must be a South African National, preferably from a designated diversity group

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Junior IT Professional (Y.E.S. Program) for a better chance of success.

Sanlam Learnership (Bellville/Centurion) Grade 12

Learnership (Bellville/Centurion)

Date:  4 Aug 2025

Location:

Bellville, Western Cape, ZA

Company:  Sanlam Group

Who are we?

Sanlam Corporate specializes in the provision of health, consulting, risk, investment and administration services to institutions and retirement funds. Focused on meetig the unique needs of its diverse clients, Sanlam Corporate assists companies in creating and delivering customized employee benefits solutions, including the collection of premiums and communication of fund members.

Sanlam Corporate is one of the largest businesses within the Sanlam Group.  Sanlam is a leading financial services group, originally established as a life insurance company in 1918. The Sanlam Group conducts its business through Sanlam Limited, the corporate head office and four business clusters. The corporate head office is responsible for the Groups’ centralized functions such as strategic direction, financial and risk management, marketing and communications, Group human resources and corporate social investment (CSI). The five business clusters include SA Life & Savings (Retail Affluent, Retail Mass, Sanlam Corporate), Fintech, Sanlam Investments, Sanlam Emerging Markets and Santam.

About the Learnership Programme

Sanlam Corporate offers a unique opportunity for young, enthusiastic and energetic persons from thedesignated groups to gain practical working experience in a corporate environment and obtain a nationalqualification. Our learnership forms part of our young talent strategy and directly pipelines into our YEP (YouthEmpowerment Programme) to create a talent pipeline in our business. On completion of the learnership,successful and high performing learners are retained permanently for junior level roles through a focused development journey.

The YEP Learnership offers:

• A 12-month contract
• A monthly allowance and financial assistance for study purposes
• A national qualification (Certificate in Wealth Management, NQF level 4)
• On the job training and assessment
• Continuous coaching and mentoring
• A portfolio of working and learning evidence

What will you do?

• Acquire knowledge of company products, services and operational processes and systems
• Attend classroom-based lessons
• Complete practical onsite training
• Assemble a Portfolio of Evidence to submit to InSeta
• Fill out logbooks for workplace-based learning
• Pass and complete the required level in formative and summative assessments
• Carry out tasks and duties as contracted with your manager

Minimum Requirements

• Must be a South African citizen
• Must not currently be employed
• Must not hold a tertiary qualification
• Must be aged between 18 and 35 years
• Must have passed Grade 12 Mathematics / Mathematics Literacy / Accounting and English with a minimum mark of 50% each
• Must have a good command of English (read, write and speak fluently)
• Be willing to commit to complete the 12-month Programme, which includes a full qualification, a Certificate in Wealth Management, NQF Level 4
• Have a clear criminal and credit record
• Have access to reliable transport

Behavioural Competencies

• Be motivated to be educated and developed
• Show initiative and work independently
• Be a team player
• Have the ability to manage self-study and assignments
• Must have excellent time management skills, with the ability to prioritize tasks and meet multiple deadlines
• Have a Go-Getter attitude
• Be flexible and adaptable to constant changes within the industry

Core Competencies

• Cultivates Innovation - Creating new and better ways for the organization to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates- Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations

How To Apply

Please apply online on the Sanlam Careers site and attach the following compulsory documents:

• Comprehensive CV (please ensure your CV is updated)
• South African ID and Matric Certificate

NB: Your application will be automatically disqualified if any of the above documents are outstanding.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Sanlam Learnership (Bellville/Centurion) Grade 12 for a better chance of success.

Technician: IT & Desktop Support

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Technician: IT & Desktop Support for a better chance of success.

IT Technician

IT Technician

Job Purpose:

This role provides technical support and troubleshooting assistance to ensure smooth IT operations within the Call Centre. It involves responding to helpdesk queries, maintaining IT equipment, and supporting senior technicians

Required Qualifications:

• Grade 12 - Essesntial

• CompTIA A+, N+, & Microsoft Cert.

Required Experience:

1-3 years of relevant experience.

Must have a Clear ITC record (Non Negotiable)

Must have a Clear criminal record (Non Negotiable)

Required Skills and Knowledge:

• Analytical and problem solving skills.

• Strong technical skills.

• The ability to work well under pressure.

• Attention to detail.

• Team working skills.

• Organising and time management.

• Interpersonal and communication skills.

• Virtual Desktops, Citrix and AWS.

• Network Troubleshooting.

Key Responsibilities:

• Manage the support calls that come through the IT Help desk.

• Maintenance of the Call Centre IT Hardware and Software.

• Support the operations with all IT related troubleshooting queries.

• Support the senior IT technicians when required.

• Report any risks or problems.

• Work with people to resolve their IT related issues.

• Ensure 100% service delivery to all helpdesk queries.

• Prepare IT equipment for onboarding new employees.

Desirable Competencies:

• Working with people.

• Planning and Organising.

• Meeting customer expectations.

• Following instructions and procedures.

• Coping with pressures and setbacks.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to IT Technician for a better chance of success.

Merchandisers, Pickers & Packers( Grade 10-12)

Pickers

Pickers work in warehouses or fulfillment centers, helping the business run smoothly by selecting and preparing items for shipment.

Responsibilities:

• Locating and collecting stock items from storage
• Packing orders accurately
• Updating inventory systems
• Keeping the picking area clean and organized

Perfect for applicants who:

• Are fast, efficient, and detail-oriented
• Can work well in high-paced environments
• Enjoy hands-on, physically active roles

3. Packers

Packers work closely with pickers, making sure the final product is safely and correctly prepared for delivery.

Responsibilities:

• Quality-checking products before packing
• Packaging items securely for transport
• Labelling boxes with delivery information
• Working with the dispatch team for timely delivery

Great for individuals who:

• Are reliable and focused on accuracy
• Can follow packing standards and procedures
• Take pride in their work and teamwork

Minimum Requirements

PnS Group is committed to youth development, diversity, and equal opportunity hiring. Whether you are just starting out or have prior experience in retail or warehouse operations, you’re encouraged to apply.

General Requirements:

• Minimum Grade 10 – 12 qualification. Ages between 18 & 26
• Good physical health and stamina
• Strong work ethic and reliability
• Willingness to learn and take instruction
• Ability to work shifts, weekends, or public holidays if required

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Merchandisers, Pickers & Packers( Grade 10-12) for a better chance of success.

Tier 3 Microsoft Network and Windows Engineer

Job Information

• Date Opened07/25/2025
• Job TypeFull time
• IndustryIT Services
• Remote Job

About Us

At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other industries. To continue delivering exceptional results, we’re looking for passionate individuals ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here!

Job Description

This is a remote position.

SUMMARY
We are seeking a highly skilled Tier 3 Microsoft Network and Windows Engineer with extensive experience in managed service provider (MSP) environments. This senior-level role is ideal for a dynamic, hands-on professional with a strong foundation in Microsoft technologies, deep network infrastructure knowledge, and a proven track record in systems architecture, project delivery, and enterprise support.

As a key technical leader, the successful candidate will play a vital role in high-level troubleshooting, solution design, and project execution, while also contributing to the growth of our engineering team through mentorship and future leadership opportunities.

JOB RESPONSIBILITIES

• Serve as the Tier 3 escalation point for complex Microsoft and network infrastructure issues.
  
• Design and implement Microsoft-based IT architectures and network environments across enterprise environments.
  
• Lead and execute IT infrastructure projects, from scoping and planning to deployment and documentation.
  
• Administer and maintain Windows Server environments, Active Directory, Microsoft 365, and related technologies.
  
• Troubleshoot enterprise-level issues involving network connectivity, DNS, DHCP, Group Policy, and more.
  
• Collaborate with cross-functional teams, clients, and vendors to deliver robust and scalable IT solutions.
  
• Provide mentorship and potentially lead a growing team of engineers.
  
• Participate in on-call rotations and accommodate off-hours work as required by project or client needs.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Tier 3 Microsoft Network and Windows Engineer for a better chance of success.

TVET Internship (Business Management): 18 months

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: Matriculants/Graduate/No Experience

Location: Centurion

Contract: Fixed Term Contract

EE position: Yes

About our company

Clicks Group

Introduction

Clicks, South Africa's leading health, beauty and wellness retailer has an exciting opportunity for TVET students who have completed their N6 and are seeking in service training.

Job description

Job purpose

To complete a 18-month internship within Clicks Group. The role will be based at our Distribution Centre in Centurion.

Minimum requirements

Qualifications

Completed N6 Certificate in the field of Business Management.

Applicant should meet these requirements:

• Completed N6 Certificate
• Unemployed and can commit 18 months to the programme
• South African citizens between the ages of 18 and 27 years

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to TVET Internship (Business Management): 18 months for a better chance of success.

3 Month NQF4: Systems Development: An introduction to Coding

Unlock your future with Dynamic DNA!

Building your coding confidence.👨🏽‍💻👩🏼‍💻

Are you ready to enhance your skills? 🚀 Acquire knowledge from industry experts through flexible, hands-on training. Enrol in our 3-month NQF4: Systems Development Skills Programme.

Participants will gain educational and practical work experience within our organization, along with formal assessments.

Do not delay, the application deadline is Monday, 06 August 2025.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to 3 Month NQF4: Systems Development: An introduction to Coding for a better chance of success.

INTERNSHIP (2025-2026)

Closing Date

2025/08/05

Reference Number

PPS250729-2

Job Type Internship

Job Title INTERNSHIP (2025-2026)

Business Unit PPS Healthcare Administrators

Department Learning and Development

Location - Country South Africa

Location - Province Gauteng

Location - Town / City Centurion

Job Advert Summary

Are you a recent South African graduate eager to break into the medical aid administration industry? PPS Healthcare Administrators (PPSHA) is offering a dynamic 12-month Internship Programme designed to give you real-world experience across key business units.

Minimum Requirements

South African citizens aged 18–35 years

Hold a Grade 12 / NQF Level 4 qualification

Completed a 3-year Bachelor’s degree, National Diploma, or Honours in:

Commerce / Accounting

Information Technology

Clinical Medical Associate

BCur in Nursing (Bachelor of Nursing Science)

Fluent in English (additional South African languages are a plus)

Present a professional image with strong time management and administrative skills

Not currently employed or enrolled in another internship programme

Basic computer literacy and the ability to work under pressure

Duties and Responsibilities

Exposure to medical aid correspondence, claims assessment, and member subscriptions

Experience in clinical administration, underwriting, and new member applications

Opportunities to support various business unitsand participate in formative and summative assessments

A chance to act as a PPSHA ambassador, ensuring top-tier customer satisfaction

Practical Work Experience: Apply theoretical knowledge in a real-world setting.

Skill Development: Learn and improve technical, soft, and professional skills.

Networking Opportunities: Build connections with professionals in the field.

Mentorship: Receive guidance and feedback from experienced colleagues.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to INTERNSHIP (2025-2026) for a better chance of success.

Internship Application 2025: ICT

An Internship at rain

This is a 12-month internship at rain's headquarters in Greenpoint, Cape Town. You will receive mentorship under some of the best technical leads in the industry where you're able to build on the knowledge you gained at University. rain is a dynamic environment filled with ever-changing deliverables so you need to bring your A-game and a problem-solving attitude to make it a worthwhile experience.

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Internship Application 2025: ICT for a better chance of success.