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Intern/Technical support

Fulltime

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

The Stryker Intern's responsibilities include directly supporting all Stryker products associated with XXXX procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers


Pay rate will not be below any applicable local minimum wage rates.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually

Intern/Technical sup...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

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Unemployed Gaming Operations Learnership (Cashiering)

Fulltime

Job Reference Number: SI-671
Department: Cashiering : Cashiering
Business Unit:
Industry: Gaming
Job Type: Temp
Positions Available: 10
Salary: Market Related

Sun Time Square is recruiting for Unemployed Gaming Operations Learnership (Cashiering)

Job Description

Sun Time Square Casino & Entertainment World would like to invite Unemployed (external) candidates from designated groups to participate in learnerships that exist in the Gaming (Cashiering) Department of our Business.

Passed Matric with Maths and or Accounting

  • Good numerical skills
  • Good communication skills, verbal and written
  • Confidence and ability to work under pressure
  • Computer literate

Job Requirements

The Learnership offers:

  • A 12- month employment contract
  • The Learnership will result in a National Certificate in Gaming Level 3
  • Continuous coaching, mentoring, on the job training and assessment
  • Work exposure in a gaming environment.

Additional Information

  • Please Note that, Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions

Unemployed Gaming Op...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Unemployed Gaming Operations Learnership (Cashiering) for a better chance of success.

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IT Help Desk Graduate

Fulltime

Department

Information Technology

Description

Are you ready to embark on a rewarding and enriching internship experience, with a one-of-a kind company?

Are you a dynamic and exceptional individual ready to learn and discover countless opportunities growing with a team of exceptional professionals?

Then here an amazing opportunity for you to join the Belgotex Team! Belgotex is Africa’s leading carpet and artificial grass manufacturer. As a soft flooring specialist we design, make, and distribute high-quality broadloom and modular carpets with custom solutions available to the commercial market. Our extensive product portfolio includes luxury and specialist vinyls and artificial grass.

About the Company

Belgotex is Africa’s leading carpet and artificial grass manufacturer. As a soft flooring specialist we design, make, and distribute high-quality broadloom and modular carpets with custom solutions available to the commercial market. Our extensive product portfolio includes luxury and specialist vinyls and artificial grass.

Corporate Values:

Better Together: We believe that people inspire greatness. It takes a team to achieve our world class standards, and we can’t do any of this alone.

We Tread Softly: We are a recognised world leader for sustainability practices, asking less of the planet in all that we do.

Deep Focus: We are on a journey of vertical growth to deliver specialised flooring solutions to Africa and the world.

Curiosity: True innovation starts with a desire to explore and achieve the unimaginable.

Courage: We’re not afraid to ask big questions, even if it means asking more of ourselves.

Purpose of this role:

The IT Help Desk Support role is responsible for providing first-line technical assistance to users, ensuring reliable operation of IT systems and timely resolution of hardware, software, and connectivity issues. The role serves as the primary point of contact for IT-related queries, helping employees remain productive while maintaining high standards of customer service and system reliability.

Key Responsibilities:

· User Support & Incident Resolution

Provide first-line support for IT incidents and service requests via phone, email, and ticketing systems, ensuring issues are resolved efficiently or escalated when required.

· Hardware & Software Support

Install, configure, and troubleshoot desktops, laptops, printers, mobile devices, operating systems, and standard business applications.

· Account & Access Management

Assist with user account creation, password resets, permissions, and access management in line with company security policies.

· Documentation & Knowledge Sharing

Log incidents accurately, maintain support documentation, and contribute to knowledge base articles to improve resolution times and service quality.

·Customer Service & Continuous Improvement

Deliver professional, friendly support to end users and identify recurring issues or opportunities to improve IT processes and user experience.

Knowledge and skills required

Technical Knowledge

· Basic understanding of Windows operating systems and common business applications (e.g. Microsoft 365)

· Familiarity with hardware troubleshooting (PCs, laptops, printers, peripherals)

· Basic networking knowledge (LAN, Wi-Fi, VPN concepts)

· Experience with ticketing or service desk systems is an advantage

Skills & Competencies

· Strong problem-solving and analytical skills

· Excellent communication skills (verbal and written)

· Customer-focused mindset with a professional, helpful approach

· Ability to prioritise tasks and manage multiple issues effectively

· Willingness to learn and adapt to new technologies

Requirements

· Grade 12 / Matric with mathematics/literacy

· A relevant diploma / Bachelor’s degree in IT

IT Help Desk Graduat...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to IT Help Desk Graduate for a better chance of success.

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IT Internship

Fulltime

Closing Date2026/01/19
Reference NumberMMH251217-5
Job TitleIT Internship
Position TypeTemporary
Role FamilyOperations
ClusterMomentum Insure Company Limited
Remote OpportunitySome of the time
Location - CountrySouth Africa
Location - ProvinceGauteng
Location - Town / CityCenturion
IntroductionMomentum Insure, in partnership with INSETA (Insurance Sector Education and Training Authority), is offering an exciting opportunity for an IT Intern to join our team.
DisclaimerAs an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose

This internship provides a structured work-based programme designed to give unemployed graduates practical exposure to IT functions and the full employee lifecycle. The successful candidate will gain valuable workplace experience and develop skills essential for a future career in Information Technology.

Key Details:

  • Location: Centurion
  • Duration: 12-month Internship Agreement (not an employment contract)
  • Period: 1 March 2026 - 28 February 2027
  • Stipend: R6500.00 per month
Requirements
  • Be between the ages of 18-35 years
  • Be currently unemployed
  • Have a clean criminal and credit record
  • Recently completed relevant Information Technology degree or similar
Duties & ResponsibilitiesThe ideal candidate will have completed a degree in Information Technology or a related field, demonstrate a passion for learning, and show interest in the business environment.
Competencies
  • Strong interpersonal and communication skills (verbal and written)
  • Excellent attention to detail and accuracy
  • Ability to meet deadlines and manage time effectively
  • Highly organized with strong prioritization skills
  • Proactive and self-driven with a positive attitude
  • Innovative and enthusiastic approach to problem-solving
  • Strong administrative and coordination skills
  • Ability to work collaboratively in a team and independently when required
  • Adaptability and resilience in a dynamic environment
  • High level of integrity and professionalism
  • Ability to maintain confidentiality at all times
  • Commitment to continuous learning and self-development
  • Proficient in MS Office Suite (Outlook, Excel, PowerPoint, Word)

IT Internship
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to IT Internship for a better chance of success.

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IT Trainee/Intern

Fulltime

Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

Job Title: IT Trainee/Intern x2

Location: Pretoria (Rosslyn)

Reporting to: IT Area Manager

Contract: 12 Months

Closing Date: 18 January 2026

Main purpose of the role

The IT Technician Graduate is responsible for assisting in diagnosing computer and network problems, monitoring computer processing systems, installing hardware and software and performing updates on computer equipment and programs.

Essential responsibilities and duties

As an IT Technician Graduate, your main responsibilities are as follow:

    • Assist the IT Site Coordinator in all his duties.
    • Monitor and maintain technology to ensure maximum access and uptime.
    • Ensure technology is accessible and equipped with current hardware and software.
    • Perform other related duties as required during working hours.

Your profile and competencies to succeed

Qualifications and position requirements

  • Education:
    • A+ certification & N+ certification
    • Higher certification, National diploma/ Bachelor’s degree (advantageous) in Computer Science, Information Technology / Computer Information Systems from an accredited institution.
  • Knowledge and experience:
    • Strong knowledge of hardware, software and network infrastructure.
    • Familiarity with electronic equipment, Office applications and security may also be required.
    • Good communication skills as this position requires frequent interaction with clients.
    • Own transport.
    • Must be willing to work shifts.
  • Languages: Excellent communication skills (English mandatory).

Leadership competences: As an employee – promote Being Faurecia, Respect of Faurecia code of ethics (Entrepreneurial mindset, autonomy and accountability, fairness and respect) Knowledge of Employee Empowerment (EE) basics

IT Trainee/Intern
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to IT Trainee/Intern for a better chance of success.

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Senior IT Infrastructure Cloud Engineer (Microsoft 365 and Azure)

Fulltime

Duties & Responsibilities: • Design, deploy, and manage Azure services such as virtual machines, storage, networks, and VPNs • Develop and maintain Azure platform services such as App Services, Azure SQL, Functions, and Logic Apps • Administer and support Microsoft 365 services, including: o Entra ID (identity and access management) o Intune (mobile device and endpoint management) o Microsoft Defender (endpoint security and threat protection) o Exchange Online and Teams (emails and unified communications) o SharePoint Online (productivity and collaboration) • Ensure security, compliance, and governance across all Microsoft cloud services • Automate processes using PowerShell, Azure CLI, ARM/Bicep templates • Monitor system health and performance using tools like Azure Monitor and Log Analytics • Collaborate with internal stakeholders to support cloud initiatives and resolve incidents • Manage and support hybrid identity management, including SSO and Conditional Access • Maintain comprehensive documentation and provide training or support when needed Minimum Requirements for the role: • Minimum 8+ years as an IT Infrastructure Engineer • Minimum 3+ years’ experience with Security incident handling • Experience in a SOC environment is an advantage • Cyber Security Certifications such as GCIH, GSEC, GCFA - highly valued • Certifications such as CCNA and MCSA - an advantage • Good experience with email and alerts/incident investigation • Proficient in Microsoft 365 technologies: Entra ID, Intune, Microsoft Defender • Strong hands-on knowledge of Azure services (IaaS/PaaS) • Solid scripting and automation experience (PowerShell, Azure CLI) • Solid knowledge of identity and access management, MFA, and Conditional Access • Knowledge of cloud networking, firewalls, and VPN configurations • Understanding of security best practices (Zero Trust, compliance, encryption) • Experience with monitoring and troubleshooting in Microsoft cloud environments • Ability to implement and maintain Infrastructure as Code (ARM, Bicep, Terraform) • Good knowledge of general IT systems and TCP/IP networking • Good communications skills • Highly organized and able to collaborate with virtual teams • Strong interests in hybrid infrastructures and Microsoft 365 and Azure technologies • Proven analytical and problem-solving abilities • Takes proactive initiatives in identifying improvements and anticipating potential issues • Maintains a strong focus on protecting systems, data, and users • Keeps up with the evolving Microsoft ecosystem and cloud trends • Prioritizes service excellence and supports end-user needs • Stays composed and solution-focused in high-pressure or fast-changing environments • Takes full responsibility for deliverables and drives tasks to completion

Mid - Senior Level
Cape Town or JHB
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Senior IT Infrastructure Cloud Engineer (Microsoft 365 and Azure) for a better chance of success.

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HelpDesk Support L2 (MS Dynamics)

Fulltime

About This Job

We are seeking a skilled HelpDesk Support L2 specialist with a focus on MS Dynamics to join our team on a full-time, remote basis. This role involves providing technical support, troubleshooting user issues, and ensuring seamless operation of MS Dynamics alongside general IT systems.

Key Responsibilities

  • Provide first, and second-level technical support for MS Dynamics, including configuration, customization, and issue resolution.
  • Troubleshoot and resolve escalated IT support tickets related to MS Dynamics, Windows, Mac, O365, networking, and security.
  • Assist with user training, documentation, and knowledge base updates for MS Dynamics and related technologies.
  • Collaborate with cross-functional teams to identify root causes of system issues and implement preventive measures.
  • Ensure compliance with security protocols and best practices in all support activities.
  • Be a team player, high performer and roll up your sleeves and be part of a dynamic global team.

Must Have Experience

  • MS Dynamics
  • Windows
  • Mac
  • O365
  • Networking
  • Security
  • General IT Support
  • Excellent English language

Shift is from 03:00 to 11:00 Africa/Johannesburg time.

HelpDesk Support L2...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to HelpDesk Support L2 (MS Dynamics) for a better chance of success.

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Technical Support Specialist

Fulltime

About the job Technical Support Specialist

Position Summary

We are looking for a skilled Technical Support Specialist with solid hands-on experience and the ability to think independently, solve problems proactively, and provide exceptional service to both internal users and clients. The successful candidate will manage IT support tickets, maintain accurate documentation, and ensure smooth, reliable operation of our systems.

This position requires working hours aligned with the Eastern Standard Time (EST) zone, supporting teams and clients based in that region. The role calls for strong technical knowledge, clear communication, and professionalism in every customer interaction.

Key Responsibilities

  • Respond to, troubleshoot, and resolve IT support tickets within agreed timelines.
  • Provide technical support for hardware, software, networks, and cloud systems.
  • Think critically and take initiative to identify root causes and implement lasting solutions.
  • Create and maintain IT documentation, including processes, configurations, and knowledge base articles.

Monitor IT systems and escalate issues when needed.

Assist with workstation setup, user accounts, and access permissions.

Support IT projects, upgrades, and rollouts.

Ensure security policies and best practices are followed.

  • Communicate clearly with non-technical staff and customers to provide guidance and training where required.
  • Handle customer interactions with patience, empathy, and a strong service orientation.

Requirements

  • Proven experience in IT support, helpdesk, or systems administration.

Strong technical knowledge of Windows/Mac operating systems, Microsoft

  • 365, and common business applications.
  • Good understanding of networking fundamentals (TCP/IP, DNS, VPN, Wi-Fi troubleshooting).
  • Ability to think independently, analyze issues, and recommend effective solutions.

Excellent troubleshooting, communication, and customer service skills.

Experience with IT documentation and process management.

  • Relevant IT certifications (CompTIA A+, N+, Microsoft, or equivalent) advantageous.
  • Availability to work according to Eastern Standard Time (EST) business hours is essential.

What We Offer

  • A supportive, growth-oriented environment to sharpen your technical and problem-solving skills.
  • Exposure to a wide range of IT systems, technologies, and real-world challenges.

Competitive compensation package based on experience.

Technical Support Sp...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Technical Support Specialist for a better chance of success.

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GENERAL WORKER

Fulltime

Job Summary

Post

Reference No.

Branch

Directorate

Salary

Center

Post level

Select OSD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 MR2 MR3 MR4 MR5

Application Closing Date

Enquiries

Requirements and Expectations

Requirements

An ABET Certificate. Higher qualifications will serve as an added advantage. Preference will be given to candidates who can demonstrate relevant work experience in a similar environment. Knowledge of general workers in handling gardening equipment and appliances. Knowledge of working on various general work, including the lawn care process. Basic knowledge of maintenance practices for the efficient and safe upkeep of government water infrastructure and associated facilities.

Duties

Carry out general maintenance activities, including weed control, gardening, painting, maintenance of firebreaks, and herbicide application. Conduct general routine inspections on departmental infrastructure. Perform maintenance tasks on government water infrastructure and related facilities such as canals, pipelines, dams, servitudes, terrain, and buildings. Report faults, defects, and safety hazards to supervisors promptly. Load and offload equipment. Adhere to the Occupational Health and Safety (OHS) Act and all related safety regulations. Assist with other general duties as and when requested.

GENERAL WORKER
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to GENERAL WORKER for a better chance of success.

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Client Services Agent (Grade 12)

Fulltime

Date:  31 Oct 2025

Location:

Midrand, Gauteng, ZA

Company:  Sanlam Group

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?

In this Client Services Agent role, you will be the first point of contact for our clients, engaging with them across multiple channels — including phone, chat, WhatsApp, and email. Your ability to respond promptly and professionally will ensure every client feels heard and supported.

You’ll be responsible for delivering a high standard of service that reflects miway’s values and aligns with industry best practices. Every interaction should be efficient, courteous, and solution-driven, whether you’re handling day-to-day queries or managing escalations with care until resolution.

Beyond client support, you’ll play an important role in improving our service offering by sharing client feedback and insights with the business. Staying informed about new technologies and evolving service methods will also be key to continually enhancing the client experience

What will make you successful in this role?

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4

Minimum Experience

• Minimum 12 months Call Centre and administrative experience 
• Minimum 12 months in the STI environment and client services experience
• RE5 will be an added advantage

Client Services Agen...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Client Services Agent (Grade 12) for a better chance of success.

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ICT Support

Fulltime

Job Details

DivisionEmeris

Business UnitIIE Vega JHB

Minimum experienceAssociate

Company primary industryEducation Management

Job functional areaEducation

Job Description

Direct Reporting Line:
Senior ICT Support

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Vega Johannesburg Campus has a vacancy for an ICT Support.

Duties and Responsibilities:


Desktop Support

  • Answers, evaluates and prioritises logged requests for assistance from users requiring assistance with catalogue of services requests
  • Logs and tracks calls using the incident and problem management database provided through the service desk
  • Handles problem recognition (catalogue of services), isolation, resolution and follows on routine user incidents, and refers the undefined tasks (those not on the catalogue of services) to the campus Senior Support for resolution and further definition.
  • Provide IT support to Staff, Students and Lecturers.

Software and Hardware Installations and Support for Software and Hardware Installations

  • Installs desktop and laptop computers for use on campus with the relevant authorised software and completes the relevant documentation
  • Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
  • Assists with set up and support for venues on campus or for training use
  • Conducts regular and periodic testing of ICT testing equipment in campus venues to ensure operability, including but not limited to:

- PCs
- Audio visual equipment
- Access point
- Phones
- Office automatic equipment
- and fixes any issues identified

Information Technology Administrative Functions

  • Liaises with service provides on information technology equipment and maintenance thereof
  • Administers and maintains the ICT asset register and equipment tracker and completes necessary finance documents e.g. disposals
  • Administers and maintains software, as per the agreed software list
  • Maintains the information technology storeroom, server room and office by keeping it neat and tidy and free of any health and safety risks
  • Trains and orientates staff on the use of hardware and software
  • Complies with the requirements of The Protection of the Personal Information (POPIA) legislation

Competencies required:

  • Good interpersonal skills
  • Good literacy and systems administration
  • Time management and organisational skills
  • Initiative and problem-solving prowess
  • Strong communication skills
  • Ability to cope in a pressured environment

Minimum Education Requirements:

  • Minimum of a Higher Certificate/ Occupational Certificate Level 5 (NQF Level 5) in A+/N+.
  • Advanced Certificate/ Diploma/Occupational Certificate Level 6 (NQF Level 6) in CCNA1/MCSE/MCTIP advantageous

Minimum Work Experience Requirements:

  • Minimum of 1 year experience in ICT.

Special requirements:

  • Driver's license (where public transport does not permit) must be willing to work the required ICT shift structure working hours.
  • Due to the nature of this appointment you may be requested or required to provide services outside of the set hours of occupation and your position. You would be required to attend Open Day, Career Days and other adhoc events as required.

ICT Support
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to ICT Support for a better chance of success.

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TVET Graduates (12 months Contract)

Fulltime

DivisionHUMAN RESOURCES

Minimum experienceInternship

Company primary industryInformation Technology and Services

Job functional areaSales

Contract term12

Job Description

Sales and Marketing and Information Technology graduate required to join our company. 
Must reside in Gauteng and willing to travel to Midrand Monday to Friday


Qualifying Criteria

  • Matric / NQF L4
  • Information Technology, Sales & Marketing N6
  • Acceptance Letter
  • Minimum: Entry level with designing exposure
  • Proficiency in MS Office Suite, Canva, HTML


Duties:

  • Assist and manage all ad-hoc tasks requested by the Products, Sales & Marketing and Technical Service departments

What You Need To Succeed

  • Creative with designing skills
  • Adaptable to change
  • Ability to work in a team and understand what is required especially client briefing
  • An enquiring mind and problem-solving abilities
  • Strong numerical, verbal and written communication skills
  • Able to manage different project
  • Time management
  • Proficient in Microsoft Office Suite
  • Accuracy with strong attention to detail

TVET Graduates (12 m...
Midrand
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to TVET Graduates (12 months Contract) for a better chance of success.

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Learnership - Lubricant Manufacturing Plant

Fulltime

Country

South Africa

City

DURBAN

Workplace location

DURBAN-WHARFSIDE & CAUSEWAY RD(ZAF)

Employer company

TotalEnergies Marketing South Africa (Pty) Ltd

Domain

Operations

Type of contract

Fixed term position

Contract duration

12 Months

Experience

Not applicable

Context & Environment

12 months learnership opportunity for the Youth with a National Senior Certificate (Matric); NTC4 Engineering (Mechanical, Chemical, Electrical, Instrumentation or Industrial) . The learners will be placed at TotalEnergies Marketing South Africa's Lubricants Manufacturing Plant 

Activities

A 12 months learnership opportunity for the Youth with a National Senior Certificate (Matric).

Candidate Profile

Required Qualification/s:

National Senior Certificate (Matric).

Added Advantage (Tvet Qualification in Supply Chain Management and/or Logistics Management)

Years of Experience – 0.

NTC4 Engineering (Mechanical, Chemical, Electrical, Instrumentation or Industrial)

Required Documents:

Updated and Current CV.

Copy of your qualification – it must be certified not more than 3 months

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

Learnership - Lubric...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Learnership - Lubricant Manufacturing Plant for a better chance of success.

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Technical Support Engineer

Fulltime

Nexl is the fast-growing LegalTech company on an ambitious mission to elevate the business of law.


We build an AI-driven CRM and growth intelligence platform that brings a firm’s internal and external data together so lawyers, marketing, and business development can collaborate, spot opportunities, and grow revenue.

Recognised by the Financial Times, Deloitte, and the Australian Financial Review as one of the fastest-growing businesses, Nexl is trusted by 150+ firms globally.

We’ve recently closed a $23 million Series B led by Tidemark Capital, accelerating our mission to transform how law firms grow by uniting lawyers, marketing, and business development into a single growth engine.


We are seeking a Technical Support Engineer to join our global Client Services organisation, working as part of the Client Operations team. This role is the first line of defence for client support queries, responsible for resolving issues quickly, triaging effectively, and ensuring a smooth client experience. 

You’ll work closely with colleagues across Client Operations and Customer Success, Engineering, and Product to maintain service excellence and deliver consistent value to our law firm clients worldwide, while also leveraging AI-assisted support tools to improve efficiency, documentation, and client communication.


The right candidate will be detail-oriented, technically adept, and comfortable owning client support interactions end-to-end — from first response through to resolution or escalation, including coding.

Must Haves

  • Proven track record in technical support or related roles within SaaS or enterprise platforms.
  • Hands-on experience with ticketing systems (Intercom, JIRA, Zendesk, or similar).
  • Strong technical documentation skills (SOPs, troubleshooting guides, client-facing KB articles).
  • Advanced troubleshooting ability across:
  • SaaS platforms (browser, cache, session, network issues).
  • Authentication & Security (SAML/SSO, Active Directory, Microsoft 365).
  • Integrations & APIs (validating workflows, testing API endpoints with Postman/cURL, debugging sync issues).
  • Data Handling (CSV/Excel imports/exports, basic SQL queries).
  • Excellent written and verbal communication skills for client-facing and internal collaboration.
  • Sufficient understanding of React & TypeScript (Frontend), Ruby on Rails, and Python to assist in troubleshooting or escalate effectively to Engineering.


Nice to Haves

  • Familiarity with logging & monitoring tools (e.g., Kibana, Datadog) for error investigation.
  • Experience using or openness to adopting AI-assisted support tools and automation workflows.
  • Prior experience supporting professional services clients (law firms preferred) with an ability to adapt communication to their environment.

Client Support & Ticket Management

  • Be the first line of support for all client queries through Intercom and other support channels.
  • Manage support tickets with professionalism, accuracy, and timeliness.
  • Keep clients informed and up to date on progress in line with SLA commitments.
  • Accurately triage, categorize, and assign issues in JIRA.
  • Escalate Tier 2+ technical issues to the appropriate internal teams with clear reproduction steps and documentation.
  • Create, maintain, and improve SOPs, troubleshooting guides, and knowledge base articles.
  • Leverage AI-powered support tools to enhance response accuracy, documentation, and resolution workflows.

Documentation & Knowledge Base

  • Create, maintain, and improve SOPs, troubleshooting guides, and knowledge base articles.
  • Document new issues and resolutions to reduce time-to-resolution at scale.
  • Help establish best practices for repeatable, efficient client support.

Technical Support En...
Gauteng
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to Technical Support Engineer for a better chance of success.

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5 Cleaners needed

Fulltime

About the job 5 CLEANERS NEEDED

A fantastic opportunity for a motivated and passionate Room Attendant to work full and part-time has arisen to join our amazing housekeeping team.

You will be required to complete a detailed clean of our guest rooms within the hotel, ensuring we exceed guests' needs and comply to our high standards of hygiene and cleanliness daily.

For more info call / whatsapp our Recruitment Agency Team on +27 61 302 5106.

The ideal Room Attendant will have :

Previous housekeeping experience desired

Good communication skills

Attention to details

Commitment to provide the highest level of guest care

Ability to follow procedures and instructions

Weekends availability

Job Type : Full-time

Benefits : Company pension

Company pension

Employee discount

Referral programme

Store discounts

Wellness programmes

5 Cleaners needed
Kempton park
negotiable

Exciting opportunity to work in a dynamic team. Competitive salary and benefits included.

Tip: Tailor your resume to highlight skills related to 5 Cleaners needed for a better chance of success.

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Michael Zulu, Registered Nurse

SAJobConnect helped me find a challenging and rewarding position in graphic design. The platform is a great resource for creative professionals.

Emily White, Graphic Designer

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